Last Updated: August 2026
Because our platform provides immediate access to digital educational content (including question banks, notes, and videos), all purchases are considered final and non-refundable once accessed.
If you experience a critical technical issue that prevents you from accessing the course content, and our support team is unable to resolve it within 7 business days, you may be eligible for a prorated refund.
We encourage all users to utilize our free trial options or free demo questions before making a purchase to ensure the platform meets their needs.
If you believe you qualify for a refund under our technical issues exception, please contact our support team at venkat@fornixacademy.com within 14 days of your purchase.